Getting started.
No, not to book a private session. You only need a GP referral and a mental health treatment plan if you would like to claim a Medicare rebate.
We often have new client appointments available this week, and you can see current times when you book online.
Book online in a few minutes, or call us and we will help you find a time and the right psychologist.
Fees and funding.
A standard session is $245, and evening (from 5pm) and Saturday sessions are $265. Couples and family sessions are $280, with no Medicare rebate. Assessment fees are on each assessment page.
With a GP referral and a mental health treatment plan, Medicare rebates $101.55 per eligible session with a registered psychologist, which leaves about $143.45 out of pocket on a $245 session, for up to ten individual sessions a calendar year.
No, we do not bulk bill. Medicare rebates part of the fee and you pay the gap.
You can claim either a Medicare rebate or a private health rebate for a session, not both. If you would like to use private health cover, check your psychology extras with your insurer.
ADHD assessments are generally not covered by a Medicare rebate. We set out the full cost before you begin.
How online therapy works.
You meet your psychologist by secure, encrypted video, with no app to download. You receive a link for your session, and all you need is a quiet, private space and an internet connection.
Yes. Your initial consultation is by secure video, and after that standard sessions can be held by phone if you prefer. The Medicare rebate is the same for phone and video sessions.
For most people and most concerns, yes. The approaches we use translate well to video, with the added benefit of attending from your own space.
Yes. Sessions are held over a secure, encrypted connection, and your information is handled under Australian privacy law. Sessions are not recorded unless you and your psychologist agree in writing beforehand.
About our psychologists.
Both complete accredited training and are registered with the Psychology Board of Australia. A clinical psychologist holds an additional area of practice endorsement, which attracts a higher Medicare rebate. Our psychologists are registered psychologists, and the rebate for a session is $101.55.
Yes. Continuity matters, so you work with the same psychologist throughout.
Safety.
This service is not for emergencies. If you are in crisis or need immediate support, call 000 or Lifeline on 13 11 14.